Telehealth: A Quarter-Trillion-Dollar Post-Covid-19 Reality?
McKinsey researchers reviewed the progress of telehealth since the initial COVID-19 spike to assess implications for the future of telehealth and virtual care. Some findings include:
Telehealth utilization has stabilized at levels 38X higher than before the pandemic.
Similarly, consumer and provider attitudes toward telehealth have improved since the pre-COVID-19 era.
Some regulatory changes that facilitated expanded use of telehealth have been made permanent,
Investment in virtual care and digital health more broadly has skyrocketed, and
Virtual healthcare models and business models are evolving and proliferating.