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Telehealth Heros: Short Stories of People Going Above and Beyond the Call of Duty

Short stories about health care professionals and administrators overcoming challenges in order to continue providing safe and high-quality patient care during the pandemic using telehealth technology.

Coordinating Telehealth Technical Assistance Providers: Organizations Come Together to Share Best Practices, Resources, and Future Direction

GPTRAC and the National Association of Community Health Centers collaborate to create the National FQHC Telehealth Training and Technical Assistance Partners Roundtable, a forum where various training and technical assistance providers meet to learn about each other’s ongoing work, pool learning and resources, and find out how they can work together to be even more successful in the future.

Preparing Students for a Telehealth Future

Wisconsin Area Health Education Center makes the transition to telehealth easier by providing training and education to future healthcare workers, equipping them with the skills, communication, and processes necessary for an effective and positive patient visit.

GPTRAC Provides Support and Resources: Center Promotes Telehealth Through Free Training, Consultation, and Outreach

GPTRAC helps healthcare providers within its region develop and implement telehealth programs by providing free training, consultation, outreach activities, and a wealth of online resources.

Yesterday, Today, and Tomorrow: Seeds of Virtual Healthcare Planted Decades Ago

Telehealth technology has been used for decades to minimize travel and exposure for sick patients, provide remote monitoring for the chronically ill, maximize the reach of specialty resources, and provide care for rural Americans. The COVID-19 pandemic put telehealth service delivery into overdrive and promises to be a major turning point in future telehealth programs and initiatives.

Rules, Regulation, and Reimbursement: Temporary Pandemic-Driven Changes Yield Greater Benefits

During COVID, local and federal governments relaxed telehealth regulations so health care providers can continue caring for their patients in safe and effective ways. These regulation changes include expanding the telehealth platforms allowed, relaxing state licensing rules, and allowing reimbursements for telehealth visits.

Healthcare in the Patient’s World: Telehealth Helps Neurologist Tailor Care to Fit Individual Needs

St. Croix Regional Medical Center neurologist finds he can provide care virtually in a way that fits better into the patient's world. SCRMC received previous training from Jonathan Neufeld, Director of gpTRAC.

Let’s Do This Right: Tomah Health Focuses on Finding Secure, Affordable Telehealth Solution and Prioritizes Staff Training

Tomah Health shares experiences choosing a telehealth vendor; implementing a secure, affordable telehealth solution; and training staff members on providing virtual services. Tomah Health received previous training from Jonathan Neufeld, Director of gpTRAC.

Telehealth Saved My Life: After a Traumatic Personal Journey, Martin Adams Finds Virtual Counseling a Lifeline

Marshfield Clinic uses telehealth to provide life-saving mental health services for a patient following the tragic death of his son. Marshfield Clinic is a Program Advisory Council (PAC) member of gpTRAC.

Supporting Health Care at a Distance: Great Plains Telehealth Resource and Assistance Center Promotes the Advancement of Telehealth Across a Six-State Region Through Collaborative Support and Programs

GPTRAC provides training and resources to bring expertise in technology, workflows, billing, and policy to health care providers across the Great Plains region, especially for safety net providers.

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