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The 2020 J.D. Power Telehealth Satisfaction Study found that overall satisfaction was high across provider types. Common barriers among the 4300 respondents were confusing technology requirements, audio issues, and questions of cost.

A pilot program through the Indiana University School of Medicine and Regenstrief Institute will study the effectiveness of a nurse-supported connected health platform combining substance abuse treatment and behavioral health treatment to improve health outcomes.

A study found that, despite the increase in telehealth visits for primary care visits (from 2% in 2019 to 35% in the second quarter of 2020), overall primary care visits have decreased by 21% in the second quarter of 2020 compared to 2019.

At one Florida psychotherapy clinic for high risk patients, all appointments were transitioned to telehealth in March. Patients’ suicide risk decreased March-April compared to January-February, which providers attribute to greater engagement.

In 2019, 23% of cancer patients in New York City were Black and 14% were Hispanic. However, Black and Hispanic patients made up only 19% and 6% of all patients, respectively, in 2020 when all appointments were done via telehealth. The study will be presented at the 2020 ASCO Quality Care Symposium.

Jordan Valley Community Health Center, the largest FQHC in Missouri, recently used FCC dollars to provide TytoHome units to 700 patients. This device allows patients to connect synchronously to providers while simultaneously transmitting various vitals. Jordan Valley has seen a 50-fold increase in telehealth visits from before the pandemic.

The Home Health Emergency Access to Telehealth (HEAT) Act was recently introduced in the U.S. House and Senate. The bill would expand telehealth for home health for Medicare beneficiaries during a public health emergency.

U.S. Representatives Lisa Blunt Rochester (D-DE) and Michael Burgess (R-TX) introduced the Telehealth Improvement for Kids’ Essential Services (TIKES) Act of 2020 to help states integrate telehealth into Medicaid and CHIP programs and mandate telehealth studies from both the Government Accountability Office (GAO) and the Medicaid and CHIP Payment and Access Commission (MACPAC).

U.S. Senators Tina Smith (D-MN) and Mike Rounds (R-SD) introduced the COVID-19 Telehealth Program Extension Act to provide an additional $200 million for the Federal Communications Commission’s (FCC) COVID-19 Telehealth Program.

Amana Care in Davenport, Iowa began telemedicine appointments to deal with the pandemic. Now, it is so popular that Amana Care Clinic will make it a permanent part of their practice.

Monument Health, a five-hospital health system based in Rapid City, S.D., shares five key points identified during their experience of transitioning to telehealth while still maintaining patient satisfaction.

The University of Wisconsin School of Medicine and Public Health is looking to improve models for telehealth use in nursing homes. Dr. Christopher Crnich says “telehealth could mean fewer costly clinic visits for nursing home residents and more frequent assessments that can facilitate faster patient care.”

Wisconsin will use $5.3 million of their $2 billion CARES Act funding to fund expansion of high-speed internet service in a dozen counties this year. The projects are expected to improve service to approximately 11,500 homes and businesses in rural areas.

The Minnesota Department of Health’s Office of Rural Health and Primary Care surveyed mental health providers across the state and found that most intend to continue using telemedicine after the COVID-19 emergency.

Knowing that COVID-19 has fundamentally altered the way health care is delivered, BCBS of North Dakota is working with providers to develop a hospital-at-home model that relies on an expansion of telehealth visits.