Live Interactive versus Store-and-Forward Telemedicine Consultations

A telemedicine consult can happen multiple ways. Two of the most common are a Live Interactive Telemedicine Consult and a Store-and-Forward Telemedicine Consult.

In a Live Interactive Telemedicine Consult the telemedicine provider and the patient are connected via live interactive telecommunication technologies, meaning they can see and hear each other in real time.
In a Store and Forward Telemedicine Consult the telemedicine provider and patient are not connected via live interactive telecommunication technologies. Rather, store-and-forward is the asynchronous transmission of medical information which is reviewed at a later time by a medical provider at a distant site. The medical provider receives this information and reviews it, without the patient being present.

For a more detailed explanation of the difference between Live Interactive and Store-and-Forward, as well as information on reimbursement for both types of service, watch this short video with gpTRAC expert Zoi Hils:

Like this video? Find more informational videos on the gpTRAC youtube channel here.

Minnesota Medicaid Telemedicine Reimbursement

gpTRAC is launching a Q&A video series with our very own Zoi Hills!
In this episode Zoi discusses two of our most frequently asked questions having to do with Minnesota Medicaid Reimbursement.  Do you have other questions you would like answered by Zoi?  Click comment under this post to let us know, and we will get back to you!

FAQ #1:  What services are payable by Minnesota Medicaid?

Answer:  The Minnesota Medicaid policy covers all telemedicine services delivered by a physician whose opinion or advice has been delivered at the request of another provider.  This includes services using live interactive video and store-and-forward.

FAQ #2:  What is required for reimbursement of telemedicine services by Minnesota Medicaid?

Answer:  There are two main requirements for reimbursement according to Minnesota Medicaid.  They are:

1.  The patient has to be located in an “Eligible Originating Site”  which includes:
-Provider’s office
-Hospital
-Critical Access Hospital
-Skill Nursing Facility
-Clinic
-Federally Qualified Health Center
-Community Mental Health Center
-Renal Dialysis Center

2.    The services have to be provided by an “eligible provider” as defined by Minnesota Medicaid.  For mental health services, all enrollable mental healthcare professionals are considered “eligible providers” for reimbursement.  For non-mental health services, only a specialty physician and oral surgeon are considered “eligible providers” for reimbursement.

Also of note:  Minnesota Medicaid reimbursement for telemedicine services does not differentiate between rural and urban settings, which means the patient can be located at a rural or urban facility.

Click here to link to gpTRAC’s YouTube channel, and check back often for more frequently asked questions about telemedicine in the Great Plains Region!
Telemed Q&A with Zoi Hills on MN Medicaid Reimbursement