Live Interactive versus Store-and-Forward Telemedicine Consultations

A telemedicine consult can happen multiple ways. Two of the most common are a Live Interactive Telemedicine Consult and a Store-and-Forward Telemedicine Consult.

In a Live Interactive Telemedicine Consult the telemedicine provider and the patient are connected via live interactive telecommunication technologies, meaning they can see and hear each other in real time.
In a Store and Forward Telemedicine Consult the telemedicine provider and patient are not connected via live interactive telecommunication technologies. Rather, store-and-forward is the asynchronous transmission of medical information which is reviewed at a later time by a medical provider at a distant site. The medical provider receives this information and reviews it, without the patient being present.

For a more detailed explanation of the difference between Live Interactive and Store-and-Forward, as well as information on reimbursement for both types of service, watch this short video with gpTRAC expert Zoi Hils:

Like this video? Find more informational videos on the gpTRAC youtube channel here.

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